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Archive for the ‘consumer protection’ Category

Spam

Posted by Emil A. Georgiev on 9 March, 2010

I guess every Internet and e-mail user has at least once received a spam, scam or any other sort of a junk mail in their inbox. So far, the system admins at my employer have always managed to filter such undesired messages. Yesterday, however, I received an e-mail that has apparently succeeded to overcome the protection designed to restrain it.

It is not the usual marketing spam telling you how to buy cheap watches or to enlarge certain body parts, but rather a scam mocking an urgent situation. The sender pretends to be Marina Encheva and the e-mail reads as follows:

How’s everything on your end? This has had to come in a hurry and it has left me in a devastating state. I travelled to UK for a volunteer Training Program (UTP 2010), unfortunately for me I was robbed and my wallet was taken at the hotel where I lodged. The Embassy only cleared me of my travelling documents and ticketing since I came in on unofficial purposes. I only need to clear the hotel bills before I can leave but ofcourse they stopped billing me since the incident. I didn’t bring my phones here and the hotel telephone lines were disconnected during the robbery, so I have access to only emails. Please can you send me £1370 as early as possible so I can return home. As soon as I get home I would refund it immediately, I need you to get back to me so I can let you know how to send.


I’m looking forward to hearing from you.


Regards,

Marina.

So what – could the well informed Internet user ask – spam should not bother you anymore in these days – do not overestimate it! To an extent that would be fine – I would reply – but there are not only well informed users surfing the net. The average users’ age is said to amount to 28 years and as a result of Web 2.0’s advent more and more minors are entering the net. No doubt, the Internet brings many advantages that oftenly show its bright side, but spam, scam & Co show definitely its dark one.

Spam mails are in the most times misleading or even fraudulent. Hence they have the potential to cause damage to their recipients. Yes, just look at the above spam mail and consider the “professional” drafting skill applied to create it. The most users, I am sure,  would cross-read and then delete such a mail. A certain, maybe small percentage would read it carefully, and then spend some time questioning its authenticity prior to deleting it. An even smaller percentage might consider some support and probably contact the sender with an offer to help. That’s it, that’s how it works. This is what these guys are aiming at.

It is possible that the sender’s e-mail account has been hacked and misused by a wrongdoer. It is however possible that the sender is truly experiencing the described difficulties.

In any case, I will take the risk and have the sender, whoever she or he may be, wait for my reply until the cows come home.

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Facebook faces class action for fraudulent game practices

Posted by Emil A. Georgiev on 21 November, 2009

Do you have an account on Facebook? And are you probably tired of reading messages like “your friend XXX just won first place on Fraternity’s Drinking Bout”*? Well, such messages are likely to disappear or at least become less in future.

The reason behind is that Facebook and its social network games’ supplier Zynga are currently facing a class action for having frauduently lured social networks users to lose money in online games, ads and quizzes.

The lead claimant in the case is a woman named Rebecca Swift, who has been charged over $165 as a result of accepting a “free” ad offer in exchange for YoCash usable in Zynga’s YoVille virtual world. She claims neither to have accepted an offer nor to have acted in an intent to be legally bound.

Both defendants counter that the ad offers in suit were provided by outside undertakings for whom they were not liable. The claimant, however, alleges the defendants displayed the fradulent offers knowingly and were thus liable.

The suit seeks to obtain upwards of $5 million in damages.

 

*The game’s name is absolutely fictional.

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